Terms of service
Terms of Service
Last Updated: [30/08/26]
Welcome to Quick Silk™. These Terms of Service govern your access to and use of our website and the purchase of products from our store.
By accessing our website, placing an order, or purchasing a product from us, you agree to be bound by these Terms of Service.
Please read these Terms carefully before using our website or placing an order.
1. About Us
In these Terms, “Quick Silk,” “we,” “us,” and “our” refer to the operator of this online store.
For questions regarding these Terms or your order, please contact us at:
Business Name: quicksilky managed by Mia Group
Email: quicksilky.support@gmail.com
Business Address: israel,hadarom
2. Eligibility
By using our website or placing an order, you confirm that you have the legal capacity to enter into a binding agreement under the laws applicable to you.
If you are under the legal age required to enter into a contract in your country or region, you may use our website only with the involvement or permission of a parent or legal guardian, where required by applicable law.
3. Products
We make reasonable efforts to ensure that product descriptions, images, and other information displayed on our website are accurate.
However:
- Product images are for illustrative purposes.
- Actual product appearance may vary slightly.
- Colors may appear differently depending on your device or screen settings.
- Product packaging or design may occasionally be updated.
We reserve the right to correct errors, inaccuracies, or omissions, including pricing or product information, where permitted by applicable law.
4. Orders
When you place an order, you agree that all information you provide is accurate and complete.
Submitting an order does not necessarily mean that we have accepted your order. We may accept, reject, or cancel an order where legally permitted, including in cases involving:
- Product availability
- Incorrect pricing
- Technical or system errors
- Suspected fraud
- Incorrect or incomplete order information
If an order is cancelled after payment has been collected, we will provide a refund in accordance with applicable law.
5. Prices and Payments
All prices displayed on our website are shown in the currency indicated at checkout.
Prices may be changed at any time before an order is completed.
Unless otherwise stated, prices may not include applicable:
- Taxes
- Customs duties
- Import fees
- Other government charges
International customers may be responsible for applicable import duties, taxes, and customs charges imposed by their country, unless otherwise stated during checkout.
6. Shipping and Delivery
We aim to process and ship orders as efficiently as possible.
Delivery times shown on our website are estimates and may vary depending on:
- Destination
- Shipping carrier
- Customs processing
- Weather
- Public holidays
- Other circumstances outside our reasonable control
We are not responsible for delays caused by third-party shipping providers or customs authorities, except where applicable law provides otherwise.
Customers are responsible for providing an accurate delivery address.
7. Returns, Refunds and Cancellations
Our Return & Refund Policy forms part of these Terms of Service.
Please review our Return & Refund Policy for information about:
- Returns
- Refunds
- Defective products
- Cancellation rights
- Return shipping costs
Nothing in these Terms or our Return & Refund Policy limits any mandatory consumer rights available under applicable law.
For customers in Israel, statutory consumer cancellation rights may apply under Israeli consumer protection law. Israeli authorities also provide guidance on cancellation rights and the methods businesses must make available for cancellation notices.
8. Product Use and Safety
Quick Silk™ is intended to be used only in accordance with the product instructions provided with the product or on our website.
Customers should:
- Follow all applicable product instructions and safety information.
- Stop using the product if it appears damaged or malfunctioning.
- Keep the product away from children unless appropriate supervision is provided.
- Use the product only for its intended purpose.
We do not guarantee that our products will be suitable for every individual.
Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable consumer protection or product safety laws.
9. Intellectual Property
All content on our website, including but not limited to:
- Logos
- Brand names
- Text
- Images
- Videos
- Graphics
- Product descriptions
- Website design
is owned by or licensed to Quick Silk™ and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission, except where permitted by applicable law.
10. Prohibited Use
You agree not to use our website for unlawful purposes or in a manner that may:
- Damage or interfere with our website
- Attempt unauthorized access to our systems
- Introduce harmful software or code
- Commit fraud or deception
- Violate applicable laws
- Infringe the rights of others
We reserve the right to restrict access to our website where reasonably necessary and permitted by law.
11. Third-Party Services
Our website may use or link to third-party services, including payment providers, shipping providers, and other service providers.
These third parties may have their own terms, conditions, and privacy policies.
We are not responsible for third-party services except where responsibility cannot legally be excluded.
12. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that personal information may be collected and processed as described in that policy and in accordance with applicable data protection laws.
13. Disclaimer
To the maximum extent permitted by applicable law, we do not guarantee that:
- Our website will always be available or uninterrupted.
- The website will always be free from errors.
- Every product will meet every customer's individual expectations.
However, nothing in these Terms excludes or limits any statutory rights, warranties, guarantees, or consumer protections that cannot legally be excluded or limited.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Quick Silk™ shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
In particular, nothing in these Terms is intended to exclude mandatory consumer rights or liability that cannot legally be limited or excluded under applicable law.
15. International Customers
Quick Silk™ may sell products to customers in multiple countries and regions.
Consumer protection laws may vary depending on your location.
Where mandatory laws in your country or region provide you with greater protection than these Terms, those mandatory legal protections will apply.
This is particularly important for consumers in jurisdictions with mandatory protections regarding matters such as:
- Cancellation rights
- Refund rights
- Product conformity
- Consumer guarantees
- Unfair contract terms
EU consumer law, for example, provides protections concerning consumer contracts, withdrawal rights, and unfair contract terms.
16. Customers in Israel 🇮🇱
If you are a consumer located in Israel, your rights under applicable Israeli consumer protection laws will not be limited by these Terms.
Where Israeli law grants a consumer mandatory rights relating to matters such as:
- Disclosure of information
- Distance selling transactions
- Cancellation of transactions
- Refunds
- Defective or non-conforming products
those mandatory rights will apply.
Israeli law and official guidance may also specify how consumers can submit cancellation notices and what information businesses must provide to consumers regarding those methods.
17. Governing Law
These Terms shall be governed by the laws of israel,dimona without limiting any mandatory consumer protection rights that apply under the laws of the customer's country or region.
Nothing in this section is intended to deprive consumers of protections that cannot legally be excluded by contract.
18. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will be posted on this page with an updated “Last Updated” date.
Changes will apply in accordance with applicable law.
19. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
20. Contact Us
For questions regarding these Terms of Service, please contact us:
📧 Email: quicksilky.support@gmail.com
🏢 Business Name: quicksilky managed by Mia Group
📍 Business Address: israel,hadarom